With Helen Direct Messaging, School Communication is seamless

Communication has remained a concern of school admins at all times. If you are looking for a channel that enables seamless conversations among key stakeholders, Helen Direct Messaging should be on your shortlist! It is the most effective communication channel for schools, and everyone can take advantage of this feature. 

Helen Direct Messaging feature is the most effective communication channel for schools

It is instant and easy to use for everyone

There are several reasons to adopt mobile solutions into school communication (Read more). Helen Feature is more capable than other means of communication such as emails or face-to-face meetings. 

The instant texting feature is integrated into Helen Mobile Apps for parents, teachers, and school admins. Therefore, everyone can access it easily on their mobile phones. 

Apart from its availability at people’s fingertips, Helen Texting’s most important function is instant message delivery regardless of any boundaries. This makes this mobile solution more effective compared to other in-person communication. Besides, while emails require formal writing, conversations in Helen Direct Messaging are more intimate and helps build closer connections. Communication in schools is now easier and more effective than ever. 

Helen Direct Messaging is free of charge 

Unlike SMS texting, the Helen Messaging feature helps convey the message using a Wifi/ Internet connection. Therefore, as long as your mobile phone has an Internet connection, you can send hundreds of messages without any concerns. This is a huge plus when it comes to communication. It encourages parents, teachers, and school admins to chat regularly or have deep conversations instead of just 2-minute phone calls. 

The feature enables smooth and natural conversations 

When it comes to an application for parents, teachers, or school managers, many people might think of boring and traditional functions. However, for Helen Texting, you can use not only texts but also emojis, icons, or images. This makes the online conversations more smooth and natural, just like those in social networking sites or workspace applications. 

How parents can take advantage of Helen Direct Messaging

Parents can utilize this feature to communicate and collaborate with both teachers and schools. This will increase their satisfaction and help their children achieve greater academic and extracurricular results. 

Contact and collaborate with teachers 

With Helen Texting feature, they can stay in touch with teachers without any traveling or phone call costs. This is a great benefit since nowadays, parents tend to be very busy with their work, such as going on a business trip. 

Besides, parents can chat with all assigned instructors in only 1 portal. This saves them time and makes their communication more effective. 

Once parents and teachers stay in touch, they can collaborate to supervise and help students. They can work together to improve children’s academic performance and handle any incidents. For example, if a child’s uniform gets wet due to spilled juice, parents can immediately receive a message from the teacher. They can chat and come to a decision to buy a new uniform for her instantly. 

Communicate directly with school admins 

Usually, parents have to travel to school and wait at the front desk for a meeting with school admins. This makes them unhappy as they can not directly approach the school managers when they want to. However, instead of traveling and waiting, parents can directly inform, ask, or complain to school admins via Helen Mobile App. 

They can text the managers and receive responses timely. Besides, since the chat history is recorded, their problems are, for sure, recognized. And they can also remind schools if necessary. As a result, their experience is better, leading to higher customer satisfaction. 

What teachers can do with the feature 

Instant Messaging is also available in Helen Mobile App for teachers. Utilizing this, they can chat with different students’ parents in only 1 portal. Instead of trying to remember the name of the mom or dad of each student or saving his/her phone number, teachers now can check all the information easily within their app.

Besides, the feature allows teachers to contact parents promptly in many cases. They can ask for support from parents if their children’s performance at school is getting low or students do not complete their assignments on time. 

Helen Messaging Feature also allows for 2-way communication. Not only can the instructors inform parents about their children, but the parents can also send feedback directly to teachers. By receiving constructive comments, the instructors can improve their teaching methods. 

How Helen Messaging works for school admins 

Helen Direct Messaging is a great tool for school admins to improve the customer and employee experience. Besides, their management is also easier. 

Chat history within Helen Mobile App is recorded for future reference. The data will also be in sync with the School Management System. This enables school managers to double-check if there is an issue. 

Schools are also able to control the communication process among key stakeholders in terms of content & contacts. Only assigned teachers will be able to see parents’ contact information and send messages to them, and vice versa. Some sensitive content will be limited by the system in order to keep the educational environment transparent and positive. 

Communication via Helen Mobile App also lowers physical contact. This helps schools be more flexible, especially during pandemics like Covid-19. Their communication is smooth without any boundaries, and schools can manage it more efficiently. 

If these sound like what you are in need of, leave a demo inquiry here: https://helen.edu.vn/contact-us/

We have worked with different international schools including AIS, VAS, SSIS, BIS Hanoi. You can also learn more about the Helen team here: https://helen.edu.vn/about/