Being one of the top international educational institutions in Hanoi, British International School (BIS) has nearly 1000 students. The school offers world-class British education and aims to unlock students’ full potential as global citizens.

With their determination to bring the best quality service, BIS Hanoi was looking for a COMPREHENSIVE SOLUTION that helps them with their school management and customer services.

Upon BIS’s specific requests, Helen team has successfully developed a well-rounded solution with 3 components:

– MANAGEMENT PORTAL: The administration can control bus lists, and keep track of their routes, students’ safety & attendance. The school can also work closely with its staff and customers in one portal.

– PARENT APP: This helps parents stay instantly updated about their children’s status on the bus and at school, see their real-time location on phones, and check pick-up/drop-off points/route history at their fingertips.

– STAFF APP: Staff could double-check students’ attendance and send notifications to parents.

During the project, Helen team has discussed closely with Ms. Ha Anh – Bus Manager of BIS Hanoi to offer distinct features meeting the department’s needs and provide 24/24 support.

“Helen’s bus management is a great product. All problems were solved swiftly and effectively. Helen team was so helpful, especially with the features that were specifically requested by our school.” – Ms. Ha Anh stated.

We are so proud that with newly-introduced apps from Helen, parents of BIS Hanoi can have higher trust and satisfaction as customers. Helen has also become a trusted partner of BIS Hanoi in school management solutions since then.