It is important for schools to build and strengthen relationships with their customers – parents. And effective communication is key to achieve such a strong bond. While offline and email channels do not meet the communication demand, Helen Parent Mobile App is an ideal solution.
Helen Mobile Parent Portal is a pioneering application for International Standard School Portal for K12 in Vietnam. It is trusted by international educational institutions of all sizes such as AIS, VAS, and SSIS. The mobile app is an effective tool for enhancing parental involvement and facilitating communication.
Understanding the requirements of a parent mobile app, Helen team has developed a Parent App that is fully capable of:
Apart from the ability to improve parental engagement, Helen Parent Mobile App also allows for seamless connection among all parties in any school.
Thanks to Helen Mobile Application, parents stay in touch with schools despite geographical barriers. As communication now moves online, parents will not miss any notification or announcement from schools, even while traveling overseas.
As soon as school administrators click “send”, a push notification will pop up on parents’ mobile devices. People nowadays use smartphones on a daily basis. Therefore, there is a very high chance that customers get the message timely.
What makes Helen App outstanding is that it allows users to take follow-up actions within the same portal. For example, when clicking on a push notification of registering for after-class activities, parents can access the app and check all available activities. After that, they can also pay at their fingertips.
Overall, the app keeps parents well-informed about everything such as meal plan changes, student status, school updates, new activities, etc.
Helen App for parents also comes with a texting feature. Users can take advantage of this to communicate directly to teachers or even school admins. They do not have to ask for teachers’ emails or phone numbers. There’s also no need to call the hotline or travel to school for a discussion or complaint.
All they need to do is to log in to the mobile app for parents. A list of assigned teachers or school staff is available to view. They can send messages to any of them and, unlike using emails, they can receive fast responses via app.
Many parents utilize this feature to ask teachers about their children’s performance in their classes. They are also able to complain directly to schools if there’s anything they are not satisfied with.
There are cases in which parents and teachers want to have a meeting together. However, traditionally, there’s no tool to book a conference on their own. It’s difficult to set up a meeting due to the tight schedules of both teachers and parents. For schools, as there are a large number of employees and students, the management board can not help schedule any 1-on-1 meeting for their customers.
Now with Helen Parent App, users can schedule a meeting easily. They can choose from the available time slots and block the calendar for an appointment. After that, the data is integrated into Helen school management system. And an automatic reminder will pop up via parent app when the meeting is coming.
As a result, school communication is more flexible for all stakeholders. The management process is also easier.
All in all, there is no doubt that adopting a mobile solution is beneficial for everyone in school. Helen Parent Mobile App is a powerful tool to stay updated with all notifications and announcements. Users can also chat and book meetings directly within the app.
If this is your interest, leave us a demo request here: https://helen.edu.vn/contact-us/
Or learn more about Helen team at: https://helen.edu.vn/about/